Shipping Information

We ship only within the United States. We make sure each customer receives the best shipping rates and fastest delivery possible. Orders take about 1-3 business days to process and pack from original order date.

We always provide our customers with a Tracking number so you can check the status of your shipment at any time, except for First Class Parcel Shipping.
Each item is packed with care so that no damage occurs during transit. We ‘re also willing to take your requests for any special packing instructions, either leave a comment when you checkout, Email or Call us. We’re happy to work with you. 

Due to our location shipments with either UPS or USPS may take a little extra time than an average domestic shipment. 

The terms "Overnight", "2nd-Day Air", "3rd-Day Air" refer to the services on the continental United States. In Hawai`i, all these services typically takes a day longer or more.

DURING THE HOLIDAY SEASON, SHIPPING IS DELAYED CONSIDERABLY, ESPECIALLY FROM HAWAI`I.

Some limitations apply, these are specified by UPS or USPS. All P.O. Box shipments must be with USPS as UPS will not deliver to PO Box. ( please check UPS.com and USPS.com for further shipping limitation info.)

BECAUSE SHIPPING IS REGULATED BY USPS OR UPS, UKULELE PUAPUA WILL SHIP ITEMS OUT AS SOON AS POSSIBLE, BUT IS UNABLE TO GUARANTEE THE SHIPPING TIMES.


FREE SHIPPING\freFREFEWEE

Ukulele PuaPua is now offering FREE SHIPPING!

all orders in the US over $350.00 will be eligible for free UPS-Ground Shipping. *Please choose the Free Shipping option during checkout.* (Faster shipping methods such as 2nd Day Air will be charged the normal rates)


INTERNATIONAL SHIPPING

Due to certain regulations, we are not able to ship internationally at this time. We apologize for this inconvenience. Please visit our website for any updates on this matter.